You should read the following important information about the C&G London Account together with the C&G savings handbook.
Receiving interest
The C&G London Account interest rates are tiered, so you can receive a higher interest rate the more you save. We can pay you interest annually or monthly:
• straight into your C&G London Account (compounded), or
• into your nominated bank/building society account, or
• into another C&G savings account.
Adding and withdrawing money
Making additions
By post (cheque only).
At any C&G branch.
Minimum addition – no minimum.
Maximum addition – £1,000 cash a day/no maximum for cheques. The maximum you can save in all C&G savings accounts in total is £3 million.
Making withdrawals
Minimum withdrawal – no minimum
Maximum withdrawal – total cleared balance
Withdrawals are all carried out by post. Simply send us a withdrawal slip and we’ll send you a cheque. Withdrawals cannot be made at a branch.
We’ll provide you with all you need to start using your new C&G London Account:
• A paying-in book to use for adding to your account by post and at a C&G branch
• Withdrawal slips
• First class reply-paid envelopes
Who can hold one of these accounts?
A C&G London Account can be just in your name, or it can be a joint account with up to three other people, but however many people are named on the account, you must be saving as individuals – not, for example, on behalf of a company, club, charity or trust – and your permanent home must be in the UK.
Other useful information
The C&G savings handbook -
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For more information on:
- Saving at a branch
- Saving by post
- Additions and withdrawals
- Telephone Transaction Service
- Direct Debit Guarantee
- Financial Services Compensation Scheme
- Interest rate changes
- The clearing cycle
- What if I change my mind?
Checking your identity -
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Before you open an account you and anyone else named on the account may be asked to provide information to confirm your identity.
The Banking Code
Lloyds TSB Bank plc and Cheltenham & Gloucester Plc are pleased to support and comply with this voluntary code which sets the standard of good banking practice throughout the industry.
Closing an account
Information on how to close a C&G savings account.
Dormant accounts
As time goes by, it's not uncommon for customers to forget about savings accounts which they have stopped using for one reason or another.
At C&G, we want to ensure our customers are reunited with the funds in these forgotten or lost accounts.
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